On this page, you can find information related to housing and utilities, including local resources that are currently available and press releases regarding legislation.
If you need immediate assistance connecting to resources, please call the United Way of South Hampton Roads Coronavirus/COVID-19 hotline at 757-858-7777, or submit an online request for assistance here.
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 Salvation Army's EnergyShare provides funding to stop disconnection or reconnect heating and cooling sources. Clients can call the EnergyShare hotline at 757-965-9012 ext. 1 or click the button above to learn more.
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Limited funds from Jewish Family Services are available for financial assistance for those who qualify. Funds may be used for utilities payments, rent, or other living expenses. Individuals may call (757) 459-4640 to verify eligibility and availability of funds. |
 Veterans can call Mission United at 757-858-7777 to find additional utilities resources or financial assistance. Click the button above to learn more about Mission United.
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As of March 16, 2020, the State Corporation Commission (SCC) in Virginia ordered jurisdictional electric, gas, water, or sewer utilities to suspend disconnection of services. See the list of providers in the full text of the order.
Browse the resources below that link to business pages related to COVID-19, including waived late fees and termination suspensions. Click here for additional details on all of the press releases.
The National Domestic Violence Hotline maintains 24/7 operations throughout the crisis. If you are in need of support, you can call 1-800-799-7233. Individuals unable to speak safely via phone can text LOVEIS to 22522.
Samaritan House
Samaritan House offers shelter for victims of domestic and sexual violence & human trafficking in imminent harm and homeless families as referred by the Regional Housing Crisis Hotline. Victims of violence in need of emergency shelter or immediate assistance can call the Samaritan House at 757-430-2120.
HER Shelter
HER Shelter's 24/7 hotline is still in operation, and can assist those experiencing domestic violence, sexual assault, or human trafficking. Individuals in imminent danger in need of shelter can call 757-458-3384.
YWCA of South Hampton Roads
YWCA of South Hampton Roads is accepting new clients via their 24/7 hotline, and is able to provide shelter to clients who are in imminent danger. Individuals can call the YWCA hotline at 757-251-0144.
Genieve Shelter
The Genieve Shelter provides emergency shelter and supportive services for victims of domestic violence, sexual assault, stalking, and human trafficking. To get help, call their 24/7 hotline at: 1-800-969-4673 or 757-925-4365.
COVID-19 relief from Fannie Mae includes forbearance plans and mortgage payment assistance options. Click the image above to learn more.
Freddie Mac mortgage lender is providing COVID-19 relief including mortgage forbearance and assistance. Click the image above to be redirected to their website with more information.